Privacy Policy

1. Introduction

iGoViral Content Creator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

Please read this policy carefully. By using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password (encrypted)
• Profile Information: Profile picture, preferences, settings
• Content: Videos, scripts, captions, and other content you create
• Payment Information: Processed securely by Stripe (we do not store card details)
• Communications: Messages, feedback, and support requests

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type
• Usage Data: Features used, content created, interactions
• Log Data: IP address, access times, pages viewed
• Cookies: Session cookies for authentication and preferences (see Section 9)

2.3 Information from Third Parties

• Google OAuth: Name, email, profile picture (with your consent)
• Social Media: Public profile information when you connect accounts
• Referrals: Information about who referred you to our service

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:

• Contract Performance: To provide the services you've signed up for
• Legitimate Interests: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications and optional analytics
• Legal Obligations: To comply with applicable laws and regulations

4. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process payments and subscriptions
• Process and store your video content
• Generate AI-powered scripts and recommendations
• Analyze trends and usage patterns
• Send service-related communications
• Respond to your requests and support needs
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. AI and Content Processing

Our Service uses AI technologies to enhance your content creation experience. When you use AI features:

• Your prompts and scripts may be processed by third-party AI providers (OpenAI, Google Gemini, fal.ai)
• Generated content is stored in your account for your use
• We do not use your content to train AI models without explicit consent
• AI providers may process data according to their own privacy policies
• Voice clones created through ElevenLabs are linked to your account only

6. Information Sharing

We may share your information with:

6.1 Service Providers

Third-party companies that help us operate our Service, including:

• Cloud hosting: IONOS (data storage)
• AI services: OpenAI, Google Gemini, fal.ai (content generation)
• Voice synthesis: ElevenLabs (voiceover generation)
• Payments: Stripe (payment processing)
• Analytics: Usage analysis (anonymized)

6.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

7. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing (bcrypt)
• JWT-based authentication tokens
• Access controls and authentication
• Regular security assessments
• Secure payment processing via Stripe (PCI DSS compliant)

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account Data: Retained until account deletion
• Video Content: Retained until you delete it or your account
• Usage Logs: Retained for up to 90 days
• Backup Data: May be retained for up to 30 days after deletion
• Payment Records: Retained as required by law (typically 7 years)

9. Your Rights (GDPR & CCPA)

Depending on your location, you have the following rights regarding your personal data:

To exercise these rights, contact us at privacy@igoviralcreator.io. We will respond within 30 days (GDPR) or 45 days (CCPA).

10. Account Deletion

You can delete your account and all associated data at any time:

• Go to Settings → Danger Zone → Delete Account
• Type "DELETE" to confirm
• All your data will be permanently removed within 30 days
• This action cannot be undone

Alternatively, email us at privacy@igoviralcreator.io with your account email to request deletion.

11. Cookies and Tracking

We use cookies and similar technologies to:

• Necessary Cookies: Required for authentication and core functionality
• Analytics Cookies: Help us understand usage patterns (optional)
• Marketing Cookies: Used for personalized content (optional)

You can manage your cookie preferences through the cookie consent banner or your browser settings. Disabling necessary cookies may affect Service functionality.

12. Children's Privacy

Our Service is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@igoviralcreator.io.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and European Union.

For transfers from the EU/EEA, we rely on:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Your explicit consent when required

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending you an email notification for significant changes

Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

16. Supervisory Authority

If you are in the EU/EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.